Utegration and Smart Energy Water (SEW) Sign Agreement to Deliver SEW’s Digital Customer Experience Platform for the Utility Industry
Companies to Increase Focus on SEW Customer Platform to Expand Implementation and Solution Capabilities to Address Dynamic Customer Demands.
October 23, 2019: San Diego, CA – Utegration, LLC and SEW announced today at the SAP for Utilities conference that they have entered into an agreement under which Utegration will work with SEW to deliver implementation service and solution capabilities to help utilities meet changing customer expectations. Together, Utegration and SEW intend to offer comprehensive digital customer excellence to the utility industry primarily focused on the utility and energy markets in North America.
Utegration, a leading North American technology consulting and solutions company, has been providing solutions to utilities for over 11 years and is certified on the SEW customer digital platform. The company is known for the depth and breadth of its expertise in the industry as well as in SAP technology.
Smart Energy Water is the number one global energy and water cloud platform for digital customer engagement, mobile workforce engagement and smart analytics to the energy and utility sector. SEW provides innovative solutions that are easy to use, seamlessly integrate with utility backend systems and improve operational efficiency using AI, cloud and mobile technologies.
“Utility customer expectations continue to increase,” says Bart Thielbar, President and CEO, Utegration. “Entering into an agreement with SEW supports Utegration’s goal of continually helping our clients envision and build for the future. By combining forces, our companies will deliver the platform the industry needs to drive the greatest value in customer service operations.”
Said Harman Sandhu, President of SEW, “The synergies between the SEW customer engagement platform and Utegration’s expertise in SAP technology and implementation services are undeniable. By combining forces, our companies can better address growing needs in this mission-critical business area.”